Privacy Policy

1. Introduction

Welcome to DocuMonk. This Privacy Policy outlines how DocuMonk ("we," "us," or "our") processes information when you utilize our website and services (collectively, the "Service"). We are dedicated to safeguarding your personal information and respecting your privacy. If you have any questions or concerns about this policy or how we handle your personal information, please contact us.

2. Information We Process

When you use DocuMonk, we may process the following types of information:

• Document Content: The primary data processed is the content of the documents (images or PDFs) you upload for analysis. This content is passed to third-party AI models solely to provide the requested service (e.g., text extraction, summarization, translation) during your active session. We do not store your original documents or their extracted content on our servers after your processing request concludes and your browser session ends.
• Usage Data & Analytics: Subject to your consent via our cookie banner, we use third-party analytics services, specifically Google Analytics and Microsoft Clarity. These services collect standard internet log information and visitor behavior patterns (e.g., pages visited, features used, time on site). This data, which may include your IP address (often anonymized or truncated by the services), browser type, and operating system, helps us understand service usage and improve user experience. Please refer to the respective privacy policies of Google Analytics and Microsoft Clarity for more details on their data practices.
• Ad Interaction Data: If advertisements are displayed and you interact with them, anonymized or aggregated data related to these interactions may be collected for performance tracking by us or our ad data partners, as detailed in our "Advertising, Monetization, and Support" section.

3. How We Use Your Information

We use the processed information for these main purposes:

• To Provide and Maintain Our Service: Document content is processed exclusively to perform the AI-powered analysis features you request.
• To Improve Our Services: Aggregated usage data from analytics (where consent is given) helps us understand service utilization, identify technical issues, and guide service enhancements.
• To Support Our Free Service: Anonymized ad interaction data and voluntary user donations help cover operational costs, enabling us to offer DocuMonk's core features free of charge.
• To Respond to Inquiries: Information you provide when contacting us is used solely to address your questions or feedback.

4. Advertising, Monetization, and Support

To maintain DocuMonk as a free service, we may display sponsored content or affiliate links ("Ads") from third-party advertisers. We may also accept voluntary donations (e.g., via platforms like "Buy Me a Coffee") to help support our operational costs.

When Ads are displayed, we may collect anonymized or aggregated data about ad impressions (views) and clicks for performance tracking and system improvement. This data does not personally identify you. Your interaction with these Ads is subject to the privacy policies of the respective third-party advertisers. This model, along with any voluntary user support, allows us to cover operational costs, enabling us to continue offering DocuMonk's core features free of charge.

5. Data Retention and Security

Document Content: DocuMonk does not store your uploaded document content or the extracted text derived from it on our servers after your processing request is completed. Data is processed in-memory or held temporarily by the AI services only for the duration of the analysis task.

Analytics and Ad Interaction Data: Anonymized or aggregated data collected for analytics (subject to your consent) or ad performance is retained according to the policies of our third-party service providers and ad data partners.

We implement reasonable technical and organizational security measures designed to protect the security of any information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Third-Party Services

DocuMonk utilizes third-party AI models for its core document processing capabilities. As mentioned, we use Google Analytics and Microsoft Clarity for website analytics (subject to your consent) and may display ads from third-party networks. Additionally, our Service is hosted on infrastructure provided by third-party cloud service providers, which have their own security and data handling practices. We encourage you to review the privacy policies of these third-party services to understand their data handling practices. Platforms used for voluntary donations also have their own privacy policies.

7. Cookies and Tracking Technologies

We and our third-party service providers (such as Google Analytics and Microsoft Clarity) may use cookies and similar tracking technologies. These are primarily used to help operate and improve our Service and for analytics purposes, subject to your consent. You can manage your preferences for non-essential cookies via the cookie consent banner provided on our site. Declining consent for analytics cookies will prevent Google Analytics and Microsoft Clarity from tracking your activity. Essential cookies for basic site functionality may still be used.

8. Your Privacy Rights

DocuMonk does not require user accounts or store your document content beyond your active session. Rights related to access, rectification, or erasure of specific uploaded document content are managed by your choice not to re-upload a document or by clearing your session. For inquiries about any interaction data collected through analytics (if consent was given) or contact forms, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a "Last updated" date and will be effective as soon as it is accessible on our website. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Last updated: May 30, 2025

10. Contact Us

If you have any questions or comments about this Privacy Policy, please use our contact form.